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Privacy Policy

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This Privacy Policy outlines how we collect, use, store, and disclose information obtained from visitors to our website.

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Information We Collect

We collect and store the following information:

Information provided by users during transactions, including name, address, email address, and payment details.

 

  • Internet Protocol (IP) address used to connect your computer to the internet.

  • Login credentials, including email address and password.

  • Computer and connection information.

  • Purchase history.

  • Session information, such as page response times, length of visits, and page interactions.

  • Personally identifiable information, including name, email, password, or communications.

  • Comments, feedback, product reviews, recommendations, and personal profiles.

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How We Collect Information

Information is collected when users conduct transactions on our website, providing personal information as part of the process.

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Purpose of Collecting Personal Information

We collect non-personal and personal information for the following purposes:

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  • To provide and operate services.

  • To offer ongoing customer assistance and technical support

  • To contact visitors and users with service-related notices and promotional messages.

  • To generate aggregated statistical data for service improvement.

  • To comply with applicable laws and regulations.


Storage and Security

Our website is hosted on the Wix.com platform, which employs secure servers, data storage, and databases behind a firewall. Direct payment gateways used adhere to PCI-DSS standards, ensuring secure handling of credit card information.

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Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance user experience. Visitors can manage cookie preferences through browser settings.

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Third-Party Services

We may use third-party services for analytics, advertising, or other purposes. These services may collect and handle user data. Refer to the privacy policies of these services for more information.

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Communication with Visitors

We may contact visitors to notify them about account-related matters, troubleshoot issues, resolve disputes, collect fees, conduct surveys, send company updates, and enforce agreements. Communication methods include email, telephone, text messages, and postal mail.

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Withdrawing Consent

Visitors can withdraw their consent by contacting us at info@tielmourpress.com.

 

Children's Privacy

We are committed to protecting the privacy of children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us for prompt resolution.

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Privacy Policy Updates

We reserve the right to modify this privacy policy. Changes take effect immediately upon posting on the website. Material changes will be notified, ensuring awareness of information collection, usage, and disclosure.

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Questions and Contact Information

For access, correction, amendment, or deletion of personal information, please contact us at info@tielmourpress.com or mail us at:

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PO Box 250

Metcalfe PO, Ontario

Canada

K0A 2P0

 

If you have questions or concerns, we encourage you to reach out.

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